Top Customer Experience Consultant: TTEC’s Dave Seybold

In this episode, we speak with Dave Seybold, CEO of TTEC Digital. Dave leads TTEC Digital’s customer experience consulting and technology services business, focused on contact center platforms, CRM, and AI-enabled customer interactions.

Dave brings more than 30 years of experience in consulting and technology services. Before joining TTEC Digital, he held senior executive leadership roles at IBM, Avanade, and Atos, leading global teams while living in Bangalore, Madrid, and the U.S. He became CEO in 2022, following TTEC Digital’s expansion into CX consulting and technology services through a series of acquisitions.

TTEC Digital was recognized by The Consulting Report as one of the Top Consulting Firms of 2025.

TTEC Digital provides customer experience consulting, systems integration, and managed services to organizations across industries.

Dave supports Moveable Feast. To learn more about this organization click here.

I am your host RJ Lumba. We hope you enjoy the show. If you like the episode, click to follow.